AirTicket & Tours Support Desk

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Terms and Conditions

TERMS AND CONDITIONS OF USE

For the purposes of these Terms and Conditions, “we,” “us,” and “our” refer to the travel agency that is providing services via this website, and “you,” “your,” and “user” refer to the individual who is accessing or using this website or any of the services it provides. You agree to be legally bound by these terms and conditions, as well as any and all laws and regulations that are in effect at the time you use this website or any of its services. You are not permitted to use this website in any way, including gaining access to it, if you do not agree with any of the Terms and Conditions listed below. You acknowledge that your use of this website will be restricted to activities that have been approved and will be executed in a manner that will not infringe on the legal rights of any third party, nor will it restrict or prohibit the use and enjoyment of this website by any other user. You also acknowledge that your use of this website will be done in a way that will not violate the rights under the law of any other user. These limits include but are not limited to, behaviour that is unlawful or that may harass or cause discomfort or inconvenience to any person, as well as the transmission of material that is obscene or offensive or that interrupts the normal flow of debate within this website. In addition, these restrictions prohibit the use of language that is obscene or offensive or that contains sexual references. The information and resources provided on this website are just for your personal use and general information. It may be changed at any time without prior notice.

ELIGIBILITY TO BOOK A FLIGHT

When it comes to booking a ticket, the majority of airlines require customers to be at least 18 years old and in possession of a picture identification card that was issued by the government. In addition, travellers flying to a foreign location are expected to have a passport in their possession that is valid at the time of departure and may be asked to provide evidence that they have proof of return or further travel. Other prerequisites and constraints could differ from airline to airline and destination to destination.

PAYMENT ACCEPTANCE POLICY

Before any reservation can be confirmed, the total amount of all payments must first be paid in full. We are able to process transactions that are paid for using legitimate payment methods such as credit cards, debit cards, PayPal, Apple Pay, and other popular options. We have the right to reject any payment if it does not match our criteria for preventing fraud and maintaining a secure environment. In the event that a reservation has not been paid for in its entirety, we retain the right to cancel the reservation. In addition, we retain the right to modify the policy on the types of payments we take at any moment.

INTERNATIONAL TRAVEL

When travelling overseas, a valid passport is required of every passenger at all times. It is required that passports be valid for travel for at least another six months following the conclusion of the trip. Some tourists may be required to get a visa in order to enter the country of their destination if their country of origin is one that requires visas. Before departing on a trip, it is essential to verify whether or not a visa is required. Every traveller should get travel insurance to protect themselves financially in the event of a medical emergency or any other unanticipated costs. Before entering the country, visitors to some countries may be required to provide proof that they have had particular immunisations. It is essential to confirm this before departing on your trip. It is essential to research the kind of money used in the country that will serve as the vacation destination and to go with a sufficient amount of cash. When entering the country of destination, it is possible that you may be required to do a currency exchange. Before going on a trip, it is essential to do some research on the many modes of transportation available. This may entail using buses, trains, or even renting a vehicle. It is essential to do a study on the choices that are both the safest and most cost-effective.

HEALTH/SECURITY/TRAVEL DOCUMENTATION REQUIREMENTS

Health: Proof that you have had specific vaccines, such as a vaccination against yellow fever, may be required before entering the country if you are going there. This need varies from country to country. You should also have a current health insurance card with you at all times since this is a requirement in many countries before receiving any kind of medical care.

Security: Do some research about the rules and traditions that apply in the region you will be travelling in as well as the nation that you will be visiting. Be aware of any potential hazards, locations to avoid, and any concerns about your health and safety. Travelling across international borders or entering specific countries may necessitate the presentation of a valid picture identity document, such as a passport. It is possible that you may also be required to produce evidence of the arrangements you have made for your trip, such as a ticket or an itinerary. Maintain a level of awareness of the political climate and state of the local security situation in the region you will be visiting. Maintain vigilance and be aware of your surroundings while you are travelling. If you don’t feel comfortable where you are, get out of there as soon as possible.

Travel Documentation: It is possible that you may be required to get a visa in order to enter the nation that you will be visiting, but this will depend on the country that you will be visiting. You may also have to show proof that you have a job, proof that you have money, and a ticket for your return.

PRICE MATCH GUARANTEE

At BookNonStop, one of our primary goals is to provide the best flights at prices that are comparable to those offered by our competitors. We think that for the amount of money you spend, you should receive the most value possible. That is why we guarantee to meet or beat any competitor’s price. If you discover an identical item sold by a different vendor at a cheaper price, let us know and we will match that price. Just give us evidence that the competitor’s pricing is lower than ours, and we will change ours appropriately. Our Price Match Promise is valid for any product that is listed on our website, and we will meet or beat the quoted price of any of our competitors, regardless of whether or not they charge taxes, a booking fee, or any other expenses. Prior to executing the price match promise, we have the right to check both the price offered by the competition and the availability of the item. Please don’t hesitate to get in touch with us at info@booknonstop.com if you have any inquiries about our Price Match Promise.

TRAVEL PROTECTION

When planning a ticket, it is very necessary to get travel cover for a number of reasons. The first benefit of purchasing travel insurance is that it may cover unforeseen expenses, such as those associated with medical care, lost or delayed baggage, or aircraft cancellations or delays. This may be helpful in protecting your cash in the event that you need to make modifications to your vacation at the last minute or if anything unexpected occurs while you are on your trip. Second, buying travel insurance might give you peace of mind that you will be taken care of if something unexpected happens.

BAGGAGE POLICY AND FEES

Depending on the type of ticket purchased and the destination, different airlines have different baggage policies and fees. It is important to be aware of these policies and fees before you book a flight However, purchasing travel insurance can give you a greater sense of security knowing that, should something unexpected happen, you are covered financially and will not have to face the additional burden of excess baggage fees

Carry-On Baggage: Airlines allow one carryon bag and one personal item (purse, briefcase, laptop, etc.) per customer travelling in economy. The maximum dimensions of your carryon bag must not exceed 9 inches by 14 inches by 22 inches (22 cm by 35 cm by 56 cm), including handles and wheels. The maximum weight of your carryon bag must not exceed 40 pounds (18 kg).

Check-in Baggage: Airlines allow you to check two bags (up to 50 pounds (23 kg) each) at no additional cost when travelling on economy fares. Additional bags may be checked for a fee. The maximum dimensions for a checked bag are 62 inches (158 cm) (length + width + height).

Baggage Fees: Fees for checked baggage and additional checked bags vary by route, fare type, and cabin class. The fees for checked bags are generally $30–60 for the first bag, $40–70 for the second bag, and $150 for additional bags. For international travel baggage, the fee can vary from $60 to $200. For more information on airlines’ baggage policies and fees, please refer to the airline’s website.

SPECIAL REQUESTS

Airlines will generally do their best to accommodate special requests. It is recommended that you contact us or the airline directly to discuss any special requests that you may have. Depending on the airline, you may need to make special requests when booking a flight, or you may be able to add them later. Common special requests include requesting a meal, special seating, or wheelchair assistance. Be sure to provide as much detail as possible when making a special request.

SERVICE FEES

Our flight booking service fees depend on the flight route, airline, and travel date. Depending on the particular route and airline, we may charge a flat fee or a percentage of the total cost of the flight. We also offer discounts for certain routes, airlines, and travel dates. For more information about our flight booking service fees, please contact us directly.

CHANGES IN AIRLINE SCHEDULES AND FLIGHT CANCELLATIONS

If your scheduled flight is changed, we will check with your airline for the most up-to-date information. The airline may be able to provide alternate flight options or make other arrangements to accommodate your travel needs. If we are unable to find a satisfactory solution, we will contact the airline to investigate and discuss our options. Depending on the circumstances, you may be eligible for a full or partial refund.

OVERBOOKING OF FLIGHTS

If an airline overbooks a flight, it may not have enough seats for all the passengers who have tickets. Passengers may be denied boarding, and the airline may need to rebook them on a later flight. Airlines inform passengers at check-in if they have overbooked the flight and will usually offer compensation or a full refund to passengers who are denied boarding due to overbooking. In some rare cases, the airline may even offer “bumping” incentives to passengers who are willing to take a later flight.

UNACCOMPANIED MINOR

A youngster who is travelling without the care and supervision of a parent or other legal guardian is said to be travelling unattended. Unaccompanied minors typically travel alone or on a flight with another adult who is not a parent or guardian. Generally, most airlines require that children under the age of 18 who are travelling alone be classified as unaccompanied minors. Airlines usually provide special services for unaccompanied minors, such as check-in and boarding assistance, and may require additional paperwork.

FORCE MAJEURE

In the event of force majeure, the airline in question will have its own policies and procedures in place to deal with such a situation. Depending on the airline, these policies may vary. Some airlines may offer a full refund or rebooking of the flight, while others may offer a partial refund or credit for future travel. If a full refund is offered, any associated fees such as taxes, fuel surcharges, and other fees may also be refunded. In some cases, the airline may offer a voucher to be used towards a future flight. In the event of force majeure, passengers should contact the airline directly to inquire about any applicable policies or procedures. Depending on the airline and the particular situation, the airline may be able to provide additional information and assistance.

CHARGEBACKS

Our chargeback policy is designed to protect our customers and our business against fraudulent and unauthorised purchases.

1. We have the right to turn down any chargeback we think is a scam or not authorized. However, if a customer believes they have been charged incorrectly, they should contact us first so that we can investigate the charge.

2. We will investigate all chargebacks to determine if they are valid.

3. We will contact the customer associated with the chargeback to resolve the dispute.

4. If the chargeback is found to be valid, we will refund the customer in full.

5. We may require additional information or documentation from the customer to validate the chargeback.

6. We reserve the right to impose additional fees or charges up to $500 if the chargeback is found to be invalid.

7. We will not accept any chargebacks initiated more than 180 days after the transaction has occurred.

8. We reserve the right to report any unauthorised or fraudulent chargebacks to the appropriate authorities.

HAZARDOUS MATERIALS

Hazardous materials are not allowed on flights. This includes explosives, compressed gases, corrosives, oxidizers, poisons, infectious materials, radioactive materials, and other materials that may be deemed hazardous by the Department of Transportation. Additionally, items such as aerosols, matches, lighters, and e-cigarettes are not allowed in checked or carry-on baggage.

ITINERARY RE-CONFIRMATION

It is important to do an itinerary reconfirmation at the time, as it helps to ensure that all your reservations are uptodate and accurate. Itinerary reconfirmation can help to avoid any last-minute changes or cancellations that could delay or disrupt your travel plans. Additionally, it can help to make sure that you have the best possible travel experience, as any changes that may have occurred since your initial booking can be accounted for. Reconfirming your itinerary can also help to save you time, as it can help to make sure that you are not arriving at the wrong airport or that you have the correct seating assignments on flights.

RESOLUTION OF DISPUTES

If you have a disagreement with us in any way, please feel free to get in touch with us directly so that we can try to help you resolve it.

LEGAL JURISDICTION AND GOVERNING LAW

This website’s policy, as well as any disagreement or lawsuit that resulted from, or connected to it, its subject matter or creation (involving disagreements or claims that are not related to a contract), will be governed by and interpreted in accordance with the laws of the State of Delaware, and the parties thus irrevocably submit that governs the exclusive jurisdiction of the courts of the Delaware state law.

CHANGES TO THESE GENERAL TERMS AND CONDITIONS

We reserve the right to modify these terms and conditions at any time. Any changes we make will be effective immediately upon posting the updated Terms and Conditions on our website. Your continued use of our services following any such changes constitutes your agreement to the changes.

CONTACT INFORMATION

If you have any questions or comments about these terms, please contact us at:

AirTicket Tours and Travel LLC

2055 Limestone Rd

Wilmington, DE 19808, USA

Email: support@airtickettours.com

Phone: +1(833) 958-8899